The world's finest copper cookware

"Excellent!"
This was my first order from Falk, and it was for a pile of copper utensils and gubbins like lids and cleaning stuff, all of which arrived as described and when it was supposed to. The only negative thing was that there were these annoying labels that it took forever to scrub off (with much...
– Robert from London See the whole review...
"A+ service and products"
Neil at Falk went over and beyond to help me out with my order. The service level was more than great (he even answered e-mails way out of office hours). Couldn't be happier with my new Falk cookware!
– Peter Ilis See the whole review...
"Quite simply the best customer service I have ever experienced online "
The customer service from Falk was superb. Questions were answered quickly and in great depth. They gave the strong impression that nothing was too much trouble in the service of their customers. I was kept informed of the sales and delivery process every step of the way, and with free next day...
– Mr Horwitz See the whole review...
"Quick, uncomplicated, friendly"
I put my order into Falk whom I had not used before and then realized I had incorrectly ordered two of one thing and had forgotten to order the lid of another. I thought the whole process was going to be a drama but the customer care team couldn't have made it easier for me - processing refunds,...
– Mr Konig See the whole review...
"Perfect service!"
This was a great shopping experience......terrific website, easy checkout and delivered a day later !
– Sally Hutfield See the whole review...
"Fantastic quality looks amazing"
Bought this sample pan to try out I'm amazed at the quality and finish and the heavy weight of the pan holds great onto the hob will be purchasing a full set thorough time as the cost is very high but the set should last a lifetime
– Mr Brown See the whole review...
"They did a great job"
I placed an order through the website at 3.45 in the afternoon and received my new "rondeau" at 9.30 the next morning by Interlink. The whole order process was flawless from start to finish and the product is exactly as described. Good people to do business with.
– Mr Roy Maidman See the whole review...
"Risotto heaven!"
When conditioning the pan by warming some olive oil in it, I was struck by a remarkably good smell wafting through the kitchen. I don't think this impression was just a placebo effect related to my pleasure at handling this beautifully made object. More likely, it resulted from the gentle and even...
– Cookie See the whole review...
"Excellent customer service! Excellent cookware!"
I'm currently working in Russia, so Neil arranged the international shipping for me. I really appreciate and want to say thank you! I purchased 24cm frying pan and 16cm saucepan, they are heavy and durable. Also I found that the falk pans definitely have better quality of assembly and...
– Shen See the whole review...
"Timeless and Classic Cookware from an Exceptional Shop"
I am always bowled over by the exceptional service from everyone in the shop. Not only does this result in a pleasant shopping experience, but it has also made me strongly recommend Falk to friends and family. These copper pans are timeless classics. The website is also well laid out making it easy...
– Dee Francis Padamadan See the whole review...
"Excellent pan, excellent service"
The pan is beautiful and looks superb in my kitchen. It is made with fine craftsmanship and quality is top rate. Lovely for cooking on top of the hob or in the oven. All round the service was first class. An investment that will keep on giving excellent results.
– Mrs Lea See the whole review...
"Quality of the product matches their Customer Service - Excellent"
Great advice regarding shipping and full support all the way from customer service, very responsive and go out or their way to help. Treated more like a friend than a customer. Outstanding. Highly recommended for both products and company. Keep up the great work. Kind regards Jon
– Mr Jon Jessop See the whole review...
"Excellent service, excellent product "
The Falk Culinair product is fantastic so that's an excellent starting point. The service is superb. Teh online acknowledgment was instant of course, but within about 10 minutes of placing the order there was an additional email noting that I lived outside the UK and advising that the VAT had been...
– Mr Garrood See the whole review...
"Top of the range "kitchen gadgets""
First impressions Beautiful design with excellent finishing. Only received a couple of days ago so haven't used yet , but in comparison to our other collective of pots & pans, know it will do the job with ease, so looking forward to utilising it, and will definitely be purchasing further pans to...
– Kamila Hurren See the whole review...
"Decent people with integrity"
I cant speak highly enough of this company. When I ordered their special offer saucepan I forgot to enter the discount code and paid the full price. Then realising my mistake, I expected a bit of battle getting it corrected afterwards. As it turned out, I didnt have to do anything, as a few minutes...
– Mrs Curtis See the whole review...